Child put on wrong contract for 2 years

<p>I discovered in January 2017 that my one child was incorrectly put on a "normal" club memebrship instead of the Vitality membership (which the rest of my family are all on). The consultant incorrectly loaded the contract and I didnt notice paying the "normal" club V fee for over 2 years.</p> <p> </p> <p>Now VA is taking me from pillar to post telling me to escalate to Sales Manager and Sales Manager telling me to speak to legal. This is bad bad customer service never mind robbing me blind for 2 years. I want my full refund back for the difference over 2 years.</p>