Change in membership price without communication

So tired of fighting with Virgin Active SA every year I'm experiencing something, I also get tired but because gym is the only place I feel I can just take away life stresses that's why my membership has to be always up to date just realized my premium was increased drastically without communication nothing what happened to being customer centric, knowing how much my membership was when maponya virgin active closed I decided to pay in advance since life is unpredictable I also reffered 2 ppl to join and indeed they joined i really don't understand why when there are changes on my membership or concerns I'm not contacted but for promotional stuff I am people what ever you do remember this is our life, any financial change impacts a lot and needs us to structure properly can I please have my membership taken to the way it was I believe you guys keep a record otherwise if I'm not one to be the member at ur gyms please cancel my membership