1 reviews | Active since Sept 2016
Careful new comers - NO customer service
<p>I signed up at New Market - what a dirty place. And the trainer Xola has the worst attitude. I have been asking for over a week to move my home branch to Honeydew. NO assistance. IF somebody works at Virgin Active please move my home branch. And then you still rip me off with R140 fee to change my home branch but you refuse to assist me. The worst customer service ever! IF it is too much effort to move my home branch please explain the cancellation procdure to me and I will find a proper gym. Case: FGf3jc, Ticket: PNUWmp</p>
I have tried calling and have left a message for you. I have also emailed and am looking forward to resolving this for you.
Regards,
Dave
I have tried calling and have left a message for you. I have also emailed and am looking forward to resolving this for you.
Regards,
Dave
