1 reviews | Active since Feb 2012
Cardless access
Good morning from a grumpy, un-gymed person.<br> <br> Can you kindly review what are draconian and archaic rules of only 3 cardless accesses per month?<br> <br> I left my card at one branch of my office, and I'll be working from another branch for the next few weeks. Having used up all 3 passes already, unless I make an unneeded trip to the other office (think high petrol costs and nasty etolls) it means that I am unable to attend the gym.<br> <br> My understanding was that you main focus was getting us all back to good health, but alas. It seems that you are more interested in making money by issuing new cards. <br> <br> It makes no sense really, being that our details have been captured already (hence being allowed to enter a meagre 3 times per month without card).<br> <br> It would be most appreciated if you could s**** this rule.<br> <br> Please, and thank you.
Thank you so much for taking my call today Ayondele.
On behalf of Virgin Active I once again would like to apologise for any inconvenience caused to you.
Our club rules indicate that members need a access card to enter the gym. There are numerous reasons for this but one of the most important reasons is for security purposes.
I hope have a lovely day further.
Robyn
Thank you so much for taking my call today Ayondele.
On behalf of Virgin Active I once again would like to apologise for any inconvenience caused to you.
Our club rules indicate that members need a access card to enter the gym. There are numerous reasons for this but one of the most important reasons is for security purposes.
I hope have a lovely day further.
Robyn