Cancelled membership in July, still being billed

I telephonically cancelled my membership in June/July last year. Noticed last month I was still being billed. Contacted customer support (webadmin) via web site. Started email back and forth, but I was still billed at the end of the last month. <br> <br> Attempts this year for further feedback have gotten nowhere. No word regarding a refund either. <br> <br> Attempted to phone the call centre ***, no answer, not sure if the number is even correct off the web site.