Cancelled account but won't agree payment was made in full

I have cancelled my virgin active account and after 3 months I am getting calls for all different numbers saying I still owe them money.

I have checked and I know all my payments went through I had called to make sure it was virgin active and then I am told we will email you so you can prove payment has been made no email still

This is honestly the most irritating thing getting 50 calls about something I have already paid!

This is disgusting customer service, you bump up my member ship fee 3 times without informing me, to cancel it took me 3 Months now you won't leave me alone for money I have paid.

If someone wants to cancel wouldn't you check there account is paid off to allow cancellation and then if they say they have proof that payment went through wouldn't you want it so you don't get bad reviews?

The virgin active staff at the gym locations are wonderful the online and people you get on the phone are rude and don't realize they tell you something and do nothing!

If I get another call it better be the last because I will not be irritated everyday for your stupid faulty systems!!