cancellation of old membership due to incorrect amount debited and openning of new membership

some sale people came to my work and sold their virgin active and they said ill pay R200 ,i agreed because i wanted to join,month end the debited R457 i reversed the money and told the my problem.their call center couldn't assist and told me to ask the person who signed me up,the next month the same thing happened i called the call center they couldn't assist unit I managed to the hold of the person who is Bafana Benedict Mazibuko he promise to close the card because they didn't see why it was debiting a lot of money and i wont pay the cancellation fee because he will open a new one,indeed the following month virgin active didn't deduct but i was called to be told i owe R2510, and it with their legal what what they didnt even tell for what but i think it was for cancellation of the agreement ofwhich i was told not to pay. Am so disappointed with virgin active.