Cancellation of membership

on the 17 Feb 16 I called Virgin active call centre to cancel my membership, as I have already cancelled vitality membership, I spoke to the agent ZINHLE who told me the cancellation fee for me as I'm no longer on contract, but month on month will be R280.00. which I have no issue with, I then ask her to cancel my membership and I will pay that <br> R280 month-end,<br> <br> She told me that if I want to pay month-end, I should call on the 29 Feb 16 and cancel I will still pay the same<br> as I asked her. <br> <br> come month-end call virgin and YOLISA told me a different story that I should pay R530.00<br> I told her about the above call of the 17th and she sad no: I ask to speak to a manage who was to buys to speak to me. I ask for the call recording as they claim that their calls are recorded, the manager promise to find call recording and call me the next day, on the 1rst I called and left msg with Lungi for Zinhle and the manager to call me , which hasn't happen till today 03 March 2016<br> <br> I hope the manager will find call recording and call me sometime this yea