FM
Floyd M
1 reviews | Active since Sept 2015
10 Feb 2016, 10:57
Cancellation of membership
I sent a request to cancel my membership on the 1st February 2016 and I haven't received any feedback, when I followed up with Virgin Active today they said they wont use the Monday's cancellation and will use today's cancellation which I have to pay R100 at the end of the month.<br> Why must I pay R100 when i'm on a month to month contract and I cancelled at the beginning of the month?
Helpful (0)
Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
10 Feb 2016, 12:15Hello Floyd_Macheke,
I have tried calling you on your mobile number, but to no avail. I have sent you an email detailing how I can assist you with your query. Looking forward to hearing from you.
Regards,
Dave
I have tried calling you on your mobile number, but to no avail. I have sent you an email detailing how I can assist you with your query. Looking forward to hearing from you.
Regards,
Dave
Virgin Active South Africa's reply10 Feb 2016, 12:15
Official
Hello Floyd_Macheke,
I have tried calling you on your mobile number, but to no avail. I have sent you an email detailing how I can assist you with your query. Looking forward to hearing from you.
Regards,
Dave
I have tried calling you on your mobile number, but to no avail. I have sent you an email detailing how I can assist you with your query. Looking forward to hearing from you.
Regards,
Dave