Cancellation not honered.

I called the head office today 20/02/2023 to follow-up as per our last conversation that took place on 31 January 2023, in which you indicated that you have submitted my cancelation to the head office and you will wait for their response. When I called this morning I was made aware that the cancellation was not submitted and the membership is still active. I communicated with Mr Lebo Poswa regarding why I wanted to join the Gym and that was for my son to have swimming lessons and he explained that I will have to be a member in oreder for my son to use the swimming facility at an additional cost of R115 and I will be paying R400 for my membership which brought the amount to R515, he further explained that as soon I become a member of the gym there will not be additional cost for swimming lessons. I joined the gym on 17 Jan 2023. I reached out to Mr Poswa using WhatsApp platform as it was the form of communication we were using from the beginning of myself joining the gym, I reached out to him on the 22 Jan 2023 to request for the contact of the Gentlemen who was facilitating the swimming lessons at the gym, I then communicated with the gentlemen who formerly specified that I will have to pay an additional amount of R700 P/M, irrespective of the R 515 payable to gym. That was way too steep for my pocket and I immediately notified Mr Poswa to cancel my membership on the very same day. He said he understood my reason for the cancelation and will assist only to come back to me on the 24 Jan 2023 around 20:01 in the evening informing me that he spoke to yourself and you indicated that I should call the head office. I did that on my side as soon as he shared the information. The purpose for sending this email is for the reason that Mr Poswa sold me a contract different contract to what I asked for and I had to find that out myself after he said that I was signing up for what I had explained above. I joined on the 17 and cancelled on the 22 Jan 2023 which falls under the 5 day cancellation period as weekends are not included. Kindly cancel my contract and from the information I received from MR Shamir at the head office I should not be paying a cancellation fee as I cancelled on time. I trust that the this issue will be resolved the soonest as I have been debited for the month of January for a contract that I cancelled and do NOT want to be debited again this month as I clearly directed that I am not continuing with the contract and have never used the facility since joining.