Cancellation *****

<p>I opened up a gym membership with virgin active about 6 months back if im correct</p> <p>When I opened up an account I specifically asked the guy whats the procedure when I hit financial rock and I need to close the account in maybe 3months, he told me noooo its fine u can just close the account they will just charge ur membership fee for the last month, I said ok cool, now I phone in and they say I have to pay the remaining money of my contract which is 17months which would be R5440 or I can pay 40% of that, either amounts are ridiculous, I don't think they explain these things to customers and yet when we really in a financial constraint and we need to close the account then they tell us all of this, this is VERY unfair, where would I get that money from right now, they need to back track on the guy that told me that and they need to sort him ou.</p>