nV
nayan V
1 reviews | Active since Jan 2016
12 Jan 2016, 19:29
cancellation debit query
Upset to have my personal account been debited twice for the cancellation fee (over R500) and called in immediately requesting a refund that was promised by norman between the 7th and the 10th of January and nothing had been done or approved until today , I've been calling in daily and always get promised that it will reflect the next day.
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Replies (1)
Virgin Active South Africa's replyOfficial
13 Jan 2016, 12:04Hello nayan,
Thank you so much for taking my call today.
I sincerely apologise for the experience.
We have requested the refund for the overcharge and it will reflect in your bank account within 48 hours.
Kindest regards
Robyn
Thank you so much for taking my call today.
I sincerely apologise for the experience.
We have requested the refund for the overcharge and it will reflect in your bank account within 48 hours.
Kindest regards
Robyn
Virgin Active South Africa's reply13 Jan 2016, 12:04
Official
Hello nayan,
Thank you so much for taking my call today.
I sincerely apologise for the experience.
We have requested the refund for the overcharge and it will reflect in your bank account within 48 hours.
Kindest regards
Robyn
Thank you so much for taking my call today.
I sincerely apologise for the experience.
We have requested the refund for the overcharge and it will reflect in your bank account within 48 hours.
Kindest regards
Robyn