VB
Vasti B
1 reviews | Active since Jul 2014
03 Aug 2015, 13:19
Cancellation
I was very upset to find out that virgin active automatically renews your yearly contract without even notifying you. I went to cancel my contract at virgin active key west, just to find out they never cancelled. Payment for the month went off again... ive been trying to phone head office to cancel my contract but the phone just keeps on ringing. Can I just please cancel???
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Virgin Active South Africa's replyOfficial
03 Aug 2015, 15:56Hello Vasti Bronkhorst,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.
Your cancellation has been completed and proof thereof has been emailed to you.
I trust all is now in order.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.
Your cancellation has been completed and proof thereof has been emailed to you.
I trust all is now in order.
Kindest regards
Robyn
Virgin Active South Africa's reply03 Aug 2015, 15:56
Official
Hello Vasti Bronkhorst,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.
Your cancellation has been completed and proof thereof has been emailed to you.
I trust all is now in order.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.
Your cancellation has been completed and proof thereof has been emailed to you.
I trust all is now in order.
Kindest regards
Robyn