Cancellation

<p>I am sick and tired of calling in your call centre and people putting words in my mouth convincing me to pay for money I do not owe. I have bank charges up to R800 because of you debitting my account after I have cancelled my membership with you and now you also expecting me to pay your "errrars" of R395 so I will be paying R1195 because of virgin active not cancelling my membership as I requested while I didn't even use your services and wasted my time going to the branch and calling the call centre. Is that what you call customer service???? I will not be paying anything I am still waiting for a statement one of your consultants named Lungi said she will send me </p>