Can't get through to the call centre

Item: Virgin Active South Africa
Rating: 2
Author: davidpaulo.dasilva davidpaulo.dasilva

I have tried to phone the call centre but I can never get through to speak to an agent, this is really frustrating and have tried numerous times and each time waiting for more than 15 minutes each time!!<br> <br> Please can I speak to an agent asap, It should be a quick process that will not take long.<br> <br> Thanks

Helpful (0)

Replies (1)

Virgin Active South Africa's replyOfficial

10 Mar 2015, 13:55

Hello daviddasilva,

Thanks for taking our call centre managers call today and speaking to her.

She has confirmed that she has in fact processed your request as promised.

Thanks for the valued feedback and hope that this is all in order now.

Kind Regards

Chris Morgan

Virgin Active South Africa's reply10 Mar 2015, 13:55

Official