RvdW
Roelof van der Westhuizen
1 reviews | Active since Aug 2010
06 Mar 2015, 14:32
Can't add kids to club V
I can't gym at Virgin if my twin toddlers are not looked after. I wanted to sign my kids up with ClubV with the same credit card that is currently being used (added to my account in 2015) to pay my contract monthly at Virgin, but this was not allowed. I can't add a debit card because I do not earn a salary (the credit card is in my husband's name). I am saddened that I can't gym because of all of the above and had to cancel my contract with Virgin Active.
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Replies (1)
Virgin Active South Africa's replyOfficial
06 Mar 2015, 15:45Hello roe343,
Thank you for speaking to me today and allowing me the opportunity to assist you.
As discussed I will await the documentation so we can take further steps to resolve your query.
I thank you for your understanding in this regard.
Kind Regards,
Chris Morgan
Thank you for speaking to me today and allowing me the opportunity to assist you.
As discussed I will await the documentation so we can take further steps to resolve your query.
I thank you for your understanding in this regard.
Kind Regards,
Chris Morgan
Virgin Active South Africa's reply06 Mar 2015, 15:45
Official
Hello roe343,
Thank you for speaking to me today and allowing me the opportunity to assist you.
As discussed I will await the documentation so we can take further steps to resolve your query.
I thank you for your understanding in this regard.
Kind Regards,
Chris Morgan
Thank you for speaking to me today and allowing me the opportunity to assist you.
As discussed I will await the documentation so we can take further steps to resolve your query.
I thank you for your understanding in this regard.
Kind Regards,
Chris Morgan