1 reviews | Active since Feb 2015
Can someone please open another gym in RichardsBay
Firstly I am not a person to complain. I understand that a gym is a place for training hard and sweat, but I cannot stay quiet anymore. The service at Richards Bay is absolutely pathetic. It seems that the staff employed at this gym have no experience and interest in the fitness industry. Please don't get this wrong, I don't feel victimised, its just that their attitude is so poor. The staff on the gym floor are no help to patrons. Most of their time is spent chatting to buddies or watching supersport on tv. I know we all have bad days but for the gym staff here..... seems like everyday is a bad day. The moment another gym is opened in our area, I will gladly leave, even if its in someones garage, that's how bad it is.<br> A gym is a place for motivation and for people who take training seriously, its an escape from everyday life, but not here in Richards Bay. I don't expect anything to be done in this matter mentioned above. I have no faith and loyalty anymore to this gym. This just serves as a warning to anyone thinking about joining VA In Rbay.
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to your training sessions.
Kindly note that what you are experiencing is definitely not the Virgin way!
I have addressed your concerns with the club manager, Mohamad, and he has confirmed that he has made contact with you. The staff in question will be addressed internally and I trust your experience going forward will be even better than before.
Regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to your training sessions.
Kindly note that what you are experiencing is definitely not the Virgin way!
I have addressed your concerns with the club manager, Mohamad, and he has confirmed that he has made contact with you. The staff in question will be addressed internally and I trust your experience going forward will be even better than before.
Regards
Robyn
