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natalia.j.ferreira natalia.j.ferreira

1 reviews | Active since Aug 2016

19 Aug 2016, 12:42

Broken Obligations & Constant Harrasment

<p>After my albeit rude post 2 weeks back, I got a speedy response from Tracy Lee, who mentioned she tried to contact me "To No Avail" - I missed one call and phoned back almost promptly within 5minutes.. However, that is not the point..</p> <p> </p> <p>The point is, I was told my situation would be reviewed and I would have the matter sorted out - with a Cancelation Fee - of course. </p> <p>I have not gotten any feedback? Aside from still being harassed for an insane amount of over R4k .. </p> <p> </p> <p>I find myself becoming more and more disappointed and despondent to the point where I want to request a copy of my "contract" and take up legal actions.</p> <p> </p> <p>It seems a "Hello Peter" post is the only way I'll ever get a response from anyone regarding this matter.</p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply19 Aug 2016, 14:21
Official

I have tried to touch base with you via your mobile phone but to no avail.

On behalf of Virgin Active please accept my sincere apology for the frustration caused.

An email has been sent to you requesting further information in order to assist you further.

Regards

Robyn