Breach of Contract

Item: Virgin Active South Africa
Rating: 1
Author: Joseph M

<p>Hi ,My name is Joseph Mashaba ID number ********** 350080 I had a contract with virgin active from 01 August 2015 to 31 July 2016 , The contracted ended and I was paying each month , Virgin active debited my account on the 1st of August 2016 again , When I called they said I'm on a floating contract of which I was never told about initially , I told them to cancel everything but now they told me I need to pay a prorata fee of which I know nothing about , can you please assist.</p>

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Replies (1)

Virgin Active South Africa's replyOfficial

30 Aug 2016, 12:42

Thanks for the chat.

All our Virgin Active contracts are auto renewal contracts and requires written request for cancellation.

I am glad that we have been able to resolve the matter and look forward to having you back in the near future.

Kind Regards,

Tracy-Lee

Virgin Active South Africa's reply30 Aug 2016, 12:42

Official

Thanks for the chat.

All our Virgin Active contracts are auto renewal contracts and requires written request for cancellation.

I am glad that we have been able to resolve the matter and look forward to having you back in the near future.

Kind Regards,

Tracy-Lee