NL
Nokuphila L
1 reviews | Active since Mar 2015
26 Mar 2015, 15:05
Booster pack
So I purchased a personal trsiner booster pack from Virgin active for R385. I was supposed to get 3 sessions with a personal trainer, which has not happened. I've been sent to 2 different people already but still nothing. Can I just get my money back.? Cos honestly I am no longer interested. I did not get what I paid for!
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Virgin Active South Africa's replyOfficial
27 Mar 2015, 15:46Hello nokupeela,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused trying to get a personal trainer booking.
As discussed, a meeting has been scheduled for you to meet with the club general manager, Ingy, and he will make sure that you have a personal trainer booked :)
I hope you enjoy your sessions !
Regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused trying to get a personal trainer booking.
As discussed, a meeting has been scheduled for you to meet with the club general manager, Ingy, and he will make sure that you have a personal trainer booked :)
I hope you enjoy your sessions !
Regards
Robyn
Virgin Active South Africa's reply27 Mar 2015, 15:46
Official
Hello nokupeela,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused trying to get a personal trainer booking.
As discussed, a meeting has been scheduled for you to meet with the club general manager, Ingy, and he will make sure that you have a personal trainer booked :)
I hope you enjoy your sessions !
Regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused trying to get a personal trainer booking.
As discussed, a meeting has been scheduled for you to meet with the club general manager, Ingy, and he will make sure that you have a personal trainer booked :)
I hope you enjoy your sessions !
Regards
Robyn