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Dylan E

1 reviews | Active since Jun 2012

10 Mar 2016, 10:38

Blown away with Club Manager

This passed Tuesday evening it would be an under-exaggeration to say the gym was a madhouse. There were so many people the massive parking available was even too full. My Fiance got into the gym a little after me with a confused expression. 'There's a guy outside who wants to take my car'. As bad as this sounds after she went back and asked the necessary questions he humbly admitted he was not, as she expected, a valet service, but in fact the Club Manager. <br> <br> She then asked how she would find him when we were done and she was reassured he would be waiting outside. We were not 2 steps out the gym and this amazing person had the keys back in her hand.<br> <br> Well done for taking the lead and really going the extra mile - People like David make me happy and make the experience that much better!<br> <br> WELL DONE!

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply10 Mar 2016, 10:46
Official
Hello Chucky88,

Thank you so much for taking the time to post this amazing feedback.

We pride ourselves on delivering world class service to our members and feedback of this nature just blows us away.

Thank you once again and we trust your expereince with us will only become better!

Happy gymming!
Robyn