Billing Issue

My account is said to be areas but it’s not. I has my debit order bounce last month which i later paid. To pay the debit order i went to my local club and ask them to send me a payment link which they sent but minutes later i got another link. So i got two links to pay. One link asked me to pay R60 and the other had me pay R217.50.

I paid both and sent bank statements to Nontlantla.Jack(head office 3-Jan-2025) & Lindo Zondi(local club 19-dec-2024). It’s 6 Jan and my account is still not active despite having paid.

Then u call virgin active and their calls all just randomly cut. I’m tired of calling them hence this write up. Please can my account be activated i’ve done my part, sent statements, called and made numerous follow ups. It’s January i need to going with my gym routine so this is urgent.