Billing for full mbrshp, i hav Discovery Vitality

Hi There,<br> <br> I have just received a call from your call centre saying I must pay a member fee for my gym membership at Bryanston VA. I asked the agent to send me a statement and she said she is unable to as she does not have a access to that system and that I must call VA Bryanston directly. I call the gym and they told me that they cannot email statements? Really! in this day and age???<br> I'm a vitally member who moved plans in Dec so Discovery canceled my vitality from the one plan and did not move it to the new plan. They told me to pay vitality for the month of Jan and I payed an amount of R219 to their account and by doing this they will reinstate it. Please can you sort this out asap and send me a statement so that I can see what these charges are for?<br> This matter has been dragging for over a month now and your agents are harassing me for an issue that you should be sorting out with your partner DISCOVERY VITALITY.<br>