Billing/Accounts

i have been on vitality for few year now and I moved plans from discovery plan to another. My vitality was cancelled by the stupid people who moved my plans. On the 1st of Jan my account was debit for R760,i had no money because my debit don't go off that account. I was charged a fee of R60 by FNB.Now im being harasses by your collections people for a vitality that I paid for in Jan already. <br> Your systems need to be in sync in order to know what's going on with your partners. Im a gym junkie so I find it very unfair to be told my account is behind everytime I go to gym.<br> also how come no one notified me of this debit, please sort this out with your business partner Discovery.<br> They have useless agents who have been trying to sort this out for 3 wks now.