Billing / Accounts

I signed a 24 month contract with Virgin Active Meyersdal South Africa in Feb 2005 for myself, my daughter and my son. This contract was paid up in Feb 2007. Despite phoning the gym and advising them that I would not be renewing the contract, they continued to debit my bank account and In order to get this stopped I had to instruct my Bank not to honour the debit orders.<br> <br> Now 11 years later (today 11/01/2016) when my daughter goes to join Virgin Active, she is informed that unless she pays her mothers' so called arrears to the amount of about R5000 (presumably for the unsolicited period that Virgin continued to debit me) she would not be granted membership.<br> <br> 1) How can someone who was 17 years old at the time (a minor) be held responsible for someone else's alleged debt.<br> <br> 2) I honoured the full 24 month contract and yet my daughter is now being held to ransom for a debt that neither her nor I incurred? <br> <br> 3) I would like a written apology from Virgin Active Meyersdal and a full credit for all alleged arrears that keep changing with each phone call I make.<br>