Billing

<p>my husband and I had memberships with virgin active, we went to the branch in jabulani who gave us the banking details and amounts we need to pay to close both contracts, we made payments beginning of November , i spoke to Shireen at head office who confirmed that the payments are reflecting and that the contracts are canceled. to my surprise this morning the debit orders went through . I'm not happy with this we paid and was advised the contracts are cancelled why debit my account.</p>