TB
Tshepiso B
1 reviews | Active since Nov 2011
04 Feb 2016, 09:09
Billing
Good day<br> <br> Please note that my member ship for *** was been in forced from 1 Jan with vitality, you have charged myself and Son(Tshegofatso) full membership amount for month Jan and Feb, have reversed the amount for Feb, please can the discount on Jan amount be provided, also why did you charge country fee and not Centurion gym clubs, as per old Discovery membership ***. The amounts be corrected please?
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Virgin Active South Africa's replyOfficial
04 Feb 2016, 13:20Hello Mtshepana,
Thank you so much for taking my call today.
As discussed, your Vitality benefit was reinstated after our debit order cut off date which affected the debit order amount.
I can confirm that it has now been resolved.
Kind regards
Robyn
Thank you so much for taking my call today.
As discussed, your Vitality benefit was reinstated after our debit order cut off date which affected the debit order amount.
I can confirm that it has now been resolved.
Kind regards
Robyn
Virgin Active South Africa's reply04 Feb 2016, 13:20
Official
Hello Mtshepana,
Thank you so much for taking my call today.
As discussed, your Vitality benefit was reinstated after our debit order cut off date which affected the debit order amount.
I can confirm that it has now been resolved.
Kind regards
Robyn
Thank you so much for taking my call today.
As discussed, your Vitality benefit was reinstated after our debit order cut off date which affected the debit order amount.
I can confirm that it has now been resolved.
Kind regards
Robyn