EvdW
Etienne van der Westhuizen
1 reviews | Active since Dec 2014
02 Feb 2016, 08:34
Billed twice. No response on contact line.
No service at all received!<br> <br> To my upset I was notified this morning that I was billed twice this month on two different membership fees. This, after spending an exorbitant amount of money joining Virgin Active. <br> I then proceeded to contact your call center twice and after 10 odd minutes each time. <br> No answer!<br>
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Replies (1)
Virgin Active South Africa's replyOfficial
02 Feb 2016, 09:52Hello Etiennevdw,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of communication.
As discussed, I await your email in order to proceed with your refund.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of communication.
As discussed, I await your email in order to proceed with your refund.
Kind regards
Robyn
Virgin Active South Africa's reply02 Feb 2016, 09:52
Official
Hello Etiennevdw,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of communication.
As discussed, I await your email in order to proceed with your refund.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the lack of communication.
As discussed, I await your email in order to proceed with your refund.
Kind regards
Robyn