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cheryl L

1 reviews | Active since Mar 2009

18 Jan 2016, 16:01

Beware on them not honouring their incentives

I heard they had a special that you would get a R1350 voucher if you join in the current month. I was not able to afford the registration fees in the past but this month I needed shoes. I thought I would join and get shoes at the same time. When they had signed and sealed the deal - the 1 term and conditions came out. you have to go 24 times in 2 months. I was okay with that

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply18 Jan 2016, 16:51
Official
Hello Chezzie,

Thanks for taking my call. My sincere apologies for the unpleasant start to your membership with us - I am glad that our offer will go some way to assisting you. Please keep an eye our for my email confirming the credit for 3 months' membership I have passed on your account.
Regards,
Dave