Beware of Virgin Active!!

Last year March I opened an account with Virgin Active Cape Gate. This was for a 12 month student membership. The contract was to end in February 2016. I haven't been in the gym since 28 February 2016 as I believed my contract had seized. Now the events that followed was the most unprofessional and dishonest behavior I have ever come across. <br> <br> I noticed a premium being deducted in March and thought that I might have miscalculated my premium dates and left it at that. But then this month they deducted yet another premium. So I went to the branch to find out why they are continuing to deduct premiums. After searching me on their system they found that in fact I have been loaded as a 24 month contract!!! So the person helping me called a manager to assist.. Well the manager told me that she can't be of help and that I need to phone their call center.. FANTASTIC!!<br> <br> Well, I did that. And this is the best part. I was told exactly the same. My contract is for 24 months and that she can't help me. I needed to go back to the Cape Gate branch and speak to a manager.<br> <br> Now I've been waiting for a full week. Haven't heard anything from them. As expected. Why would a ****** return to its victim?