1 reviews | Active since Jun 2025
Beware of PHONE TAKERS at Virgin Active, Honeydew
I have been a club member of different Virgin Active clubs for over 8 years and always felt safe until now. First time in 8 years, that I experienced something like this at one of their Gym clubs located at Virgin Active, Honeydew at Eagle Canyon. Your personal belongings are not safe in the locker rooms, even if you use a combination lock. I went for a 30 minute workout, when I came back my combination lock was gone, my gym bag and handbag were opened and only my mobile phone was TAKEN out of my handbag. What used to feel like a "happy place" can stop feeling like a safe place to go to. Having your phone taken in locker rooms, feels like an invasion of privacy, especially since it is supposed to be the safest space in the Gym. What makes it worse, is finding out that I am not the only woman that this happened to in a very short space of time. Mobile phone TAKING at Virgin Active, seem to be a rampantly common and frequent thing. Virgin Active may consider appointing a female security guard specifically for the female locker room and a male security guard for the male locker room to show they really care about their customers, especially since there is no cameras in the locker rooms to spot these LARCENERS. I do not know if there is a mobile phone TAKER or PICKPOCKET or LARCENER "syndicate" group operating there by people who are either active gym members or people who clean the locker rooms and work for Virgin Active itself, perhaps their cleaners and members should consent to a proper background check before being allowed to work or Gym there. Virgin Active can really try to do better with their security measures. I have not received any feedback from their staff since reporting the PHONE TAKING incident to them, it seems they do not really care at all and members are just supposed to expect and/or ACCEPT the risk that they may be a victim of that sort of thing at any time without complaining, and tough luck to their honest gym members and what they may possibly lose in the process. And if only your mobile phone gets TAKEN out of your bag and nothing else, you may also get gaslighted by the staff you report it to, making it seem like you may be making things up and calling it strange. It is clear that if you intend to keep going there for exercise, that you should keep all your personal belongings close to you and at all times, and watch out for any odd loitering persons standing too close to your handbag or Gym bag. I doubt the police will find the PERP , as Virgin Active's staff is anything BUT proactive in helping to prevent any such incidents on their premises. Store your mobile phone's IMEI number to blacklist a TAKEN phone device on all Mobile service networks, and get an ITC "blacklist" reference number from the Sim-Card mobile service provider, blocking the Sim-Card and "blacklisting" the mobile device is not enough, you should also get an ITC "blacklist" reference number from the mobile service provider and give it to the police, apparently that is how perp "syndicates" can get caught during police raids. I used to enjoy going there for my exercise workouts, without having to stress about these things, but now you have to go there on high alert, being extra vigilant, just do your workout and vamos!
