Been trying to renew my membership for 3 months

I have been a client of Virgin Active since the change of name from Health and Rachet club. I have had various memberships including both stand alone and subsidized memberships from Vitality. <br> I had a break in cover with Vitality my Gym membership obviously lapsed. This has happened more than once before and each time I decided to go back to the club I was NEVER asked to pay for the old membership in full. Now I go and open a membership again I am asked to pay accounts more than 8 years old which I did including my new membership which came to more than R5000, walking out thinking I'm ready to start training but to my surprise everyday being told about more and more debt and some of which do not relate to me but rather my ex. (I WILL NOT PAY A CENT FOR HER). <br> I called head office who confirm and I quote \all arrears are in order, it seems somebody at the club DOES NOT know what they doing\". <br> I have been to the club more than 5 times. I have called numerous times only to get a arrogant response, I have asked for the club manager to call me who seems to busy or uninterested to do so too. <br> I want this sorted immediately. Virgin Active get some competinet staff and management. "