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Susan N

1 reviews | Active since Dec 2023

11 Dec 2024, 15:54

BAIT & SWITCH

So they increase the monthly fee by over 40% due to "operational costs". More like wanting funds to pay for their expensive upgrade to Stellenbosch that I didn't ask for. When you ask them to show the paragraph in the contract where it says they can effect an increase of OVER 40% they ignore you. They confirm they can charge a hefty cancellation fee though and then proceed to debit it. Where is it legal to effect an increase of over 40%? I never agreed to this, never signed for this and this is BAIT and SWITCH. Selling you something and then moving the goal posts. What a *******. I want my cancellation fee back in full. They will never see me for dust. I do not support businesses that do business like this.

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