bad service - *****ing hard earned money

<p>i had signed up at the virgin active and was asked to pay the deposite within my cooling off period i decided i did not want the service, i requested to get a refund and was then called by the sales consultant who tried to lie to me that the deposit is not refundable after i read the contract to him he said that they will refund the deposit. i spoke to the manager Zola who assured me that the transfer had been done and it will take a few days to reflect in my account. its now been the second month and i did not receive my refund. they get other consultants to call be asking me to send my banking details via email but i still do not receive my refund. this is ********** and unetheical to treat clients in this manner. i will never deal with virgin active in carlswold ever.</p>