Bad Service customer Service

I went to Virgin active to pay for my once ofee to activate my vitality facility I was advised to call their contact center to unsuspend my account, when I called their head office I was then advised to go to the gym to activate my vitality, when I got to the gym I was advised to call the head office again, I did this with the help of the consultant in the gym and spoke to Keshnie Joseph, who was unprofessional and extremely uncourteous, she dint wait for me to finish speaking, she spoke over me and ended up giving incorrect information because she was very quick to dismiss me, she advised me that she has uplifted the suspension and my gym membership will be ready for use the next day and said that I should speak to the co sultans in the gym who will activate my vitality only to find that the consultant can only do that the next day once the suspension has bee uplifted, Keshnie needs serious training on how to deal with Virgin active's African customers, I dint even get a chance to ask her about my debit order cause she was dismissive.<br>