LM
Lungile M

1 reviews | Active since May 2013

05 Sept 2015, 02:30

Bad service & attitude

Hi, I am not receiving positive response from Justin Woolven regarding my training sessions. I have therefore opted that he refunds me of which he has agreed to. He is now ignoring my e-mails regarding refund dates. I have copied the Rooihuiskraal Manager in my e-mail communique for paper trail. Kindly assist so that I do get my training sessions money. I have been given the run around since May,this is just unacceptable.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply07 Sept 2015, 16:17
Official
Hello Lungilemzbk,

I have tried to touch base with you via your mobile phone but to no avail.

We are in the process of liaising with Justin so that we can provide the best solution.

Feedback will be provided to you shortly.

Kindest regards.
Robyn