BAD SERVICE AND QUALITY

The quality of different gyms are worlds apart! I stay near WONDERPARK and swim there daily, but for my REWARDS I have to travel to WONDERBOOM to redeem it by KUAI. Once a week I would go and then swim at Wonderboom, now they have BLOCKED me to ENTER the gym?????? Also they EXPIRE some REWARDS, although when I tries to REDEEM my rewards the APP DIDN'T WANT TO WORK???????? They say a reward expires tomorrow, come tomorrow then it's GONE?????? There is no way on the APP to LOG a COMPLAINT, they removed it???????? I called their 086 number and HANG-UP AFTER 10 MINUTES!!!!!

Regards the QUALITY, Wonderpark is WAY BELOW wonderboom, especially the SPECIAL NEEDS BATHROOM, which I use! There is NO DUSTBIN, NOT ENOUGH HOOKS to hang your towel or clothes, NO SOAP and only a DISPENSER in the shower! They infrequently clean this small bathroom near the pool and there is no rubber carpet to soak up the water......

I would like them to cancel my contract because of all this bad service and quality, it's not worth it!