TM
Tiyiselani M
1 reviews | Active since Apr 2015
02 Apr 2015, 13:43
Bad service
I joined Virgin active last month the sales con****ant used my banking details to another member and now i am being double debited for another member which i don't even know ACT*** called costumer servive several times with no luck i am not happy at all being placed on hold for a very long time everytime i call.
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Replies (1)
Virgin Active South Africa's replyOfficial
02 Apr 2015, 14:29Hello Tmboweni,
Thank you so much for taking my call today and for bringing this to our attentions.
Virgin Active does not take these complaints lightly so please rest assured that we will address this as a matter of urgency.
I await the documentation requested from you in order to resolve your concerns .
Kindest regards
Robyn
Thank you so much for taking my call today and for bringing this to our attentions.
Virgin Active does not take these complaints lightly so please rest assured that we will address this as a matter of urgency.
I await the documentation requested from you in order to resolve your concerns .
Kindest regards
Robyn
Virgin Active South Africa's reply02 Apr 2015, 14:29
Official
Hello Tmboweni,
Thank you so much for taking my call today and for bringing this to our attentions.
Virgin Active does not take these complaints lightly so please rest assured that we will address this as a matter of urgency.
I await the documentation requested from you in order to resolve your concerns .
Kindest regards
Robyn
Thank you so much for taking my call today and for bringing this to our attentions.
Virgin Active does not take these complaints lightly so please rest assured that we will address this as a matter of urgency.
I await the documentation requested from you in order to resolve your concerns .
Kindest regards
Robyn