1 reviews | Active since Jul 2015
Bad Service!
The virgin active sales team recently came to my work place and basically convinced me to join the gym only because I was told yoga classes are available at the boulders branch that happens to be 5 mins away form<br> work. So I thought why not! I'll only be paying R290 for the gym membership anyway.Now a week or so later after joining the gym I find out there are no yoga classes at all at the boulders like I was promised..how disappointing. I decide to call head office and explain this situation to them hoping we can come up with a reasonable solution to this \misunderstand".The lady tells me not only do I have to move to a different branch that offer the classes I joined the gym for in the first place but I will have to pay a membership fee of R550! I thought this was ridiculous so I asked her to cancel this membership and I was told I have to R3000..NOW at this point Im seeing red"
Thank you so much for taking my call today.
Please accept our sincere apology once again for the misrepresentation.
Kindest regards
Robyn
Thank you so much for taking my call today.
Please accept our sincere apology once again for the misrepresentation.
Kindest regards
Robyn
