MN
Mduduzi N
1 reviews | Active since Jul 2015
02 Jul 2015, 10:49
BAD SERVICE
No response from email and phone calls are not picked up by their call center agents.<br> <br> I want to move to a new club as i relocated now again i have to pay for transfer fee for what??<br> <br> I am still a member though I am treated otherwise. I have not been to a gym for a month now.
Helpful (0)
Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
06 Jul 2015, 12:41Hello togetherasone,
I have tried to contact you via your mobile today 06 July 2015, but was unfortunately not able to get a hold of you nor was I able to leave a VM for you.
I would like to apologise for any frustrations caused in regard to you not getting through to our Contact centre when you so required. We are experiencing high call volumes at this time unfortunately.
I will try to contact you throughout today in hopes to get to speak to you.
Alternatively I will send you an email.
Hope to speak soon.
Kind Regards
Chris Morgan
I have tried to contact you via your mobile today 06 July 2015, but was unfortunately not able to get a hold of you nor was I able to leave a VM for you.
I would like to apologise for any frustrations caused in regard to you not getting through to our Contact centre when you so required. We are experiencing high call volumes at this time unfortunately.
I will try to contact you throughout today in hopes to get to speak to you.
Alternatively I will send you an email.
Hope to speak soon.
Kind Regards
Chris Morgan
Virgin Active South Africa's reply06 Jul 2015, 12:41
Official
Hello togetherasone,
I have tried to contact you via your mobile today 06 July 2015, but was unfortunately not able to get a hold of you nor was I able to leave a VM for you.
I would like to apologise for any frustrations caused in regard to you not getting through to our Contact centre when you so required. We are experiencing high call volumes at this time unfortunately.
I will try to contact you throughout today in hopes to get to speak to you.
Alternatively I will send you an email.
Hope to speak soon.
Kind Regards
Chris Morgan
I have tried to contact you via your mobile today 06 July 2015, but was unfortunately not able to get a hold of you nor was I able to leave a VM for you.
I would like to apologise for any frustrations caused in regard to you not getting through to our Contact centre when you so required. We are experiencing high call volumes at this time unfortunately.
I will try to contact you throughout today in hopes to get to speak to you.
Alternatively I will send you an email.
Hope to speak soon.
Kind Regards
Chris Morgan