BAD SERVICE

I have joined Virgine Active in Decmber 22 2014 , and i was approched by a Sales agent named Farai who i meet at boulders shopping centre.He told me if i join in 2014 the subciption will be R275 for bolders as the prices will increase in 2015 , i then joined and we agreed on R275 for boulders subcription. To my suprise he subcriped me for vodaworld R480 per month, i querid this for weeks finaly they changed it to boulders subcription and to my suprice i was also billed for this R135 and no one explained anything to me, my subcription was changed to R290 not R275 that we agreed on. February i payed for the subcription that i know R275 + R275, i called call center numerouse time to fix this but with no luck, my arrears show R400 of wich i dont know where it coming from. I went to Vodaworld brach toenquir since Farai is from vodaworld spoke to 2 gentlemen who are managers thee , who promised to fix this by 12:00 pm the following day , still nothing has been done. I have payed for february and i cant use the gym as my account is on arreas. i have waited for this to be fixed for over a month i dont want anything , want this contract to be cancelled ASAP