Bad service

<p>I signed up at Virgin Active Paarl 2 month ago. When I met with the sales person I explained to her that I’m a student and won’t be able to pay for a full membership. She explained to me all the available packages that they have to offer and we both decided that the student package will be the best option. 2 weeks after I signed up the sales person called me and said that there is a problem with my contract and that the amount will be triple of what I signed up for. I told her that I won’t be able to pay that large amount of money and that I would rather have my contract canceled because that is not what I signed up for. It’s been 2 months and they still haven’t canceled my contract. I spoke to the manager 2 weeks ago and told him my situation and he said he is going to look into the matter. It’s been 2 weeks and I still haven’t heard from the manager. After 2 months they still haven’t canceled the debit order and the large amount of money is still being debited from my account. I have asked for a copy of my contract and they still haven’t sent me one. At this moment I would just really want to cancel my contract with them. </p>