BAD SERVICE

<p>I have been a member of virgin for more than 5years and I have never missed any monthly payment installment.</p> <p> </p> <p>This year 2016 I was studying Post Graduate Diploma/Certified Theory of Accounting, then it couldn’t make time to the gym.</p> <p> </p> <p>I called to freeze the membership, I was told that I can only freeze member for only two months.</p> <p>Then I was forced to cancel the membership.</p> <p> </p> <p>Now I done with school, waiting for results of which they will be out in the December 2016.</p> <p>Since I am done with school for this year I wana start joining the gym.</p> <p> </p> <p>Yesterday I went to virgin active boulders,</p> <p>I wanted to take a membership, for monthly to monthly, because I can’t take a 12months member or a 24 months monthly member, since I am waiting for my school results to come out in December 2016, then I can decide if I would have time for gym for 2017.</p> <p>The monthly to monthly fee they said it R625.00 of which is crazy.</p> <p> </p> <p>All I am asking to pay a fee of 24 monthly contract R320.00, till my result come out, then I decide for 2017.</p> <p> </p> <p>Because if I take 24 months contract now, come January 2017 if I wana cancel it, I will have to pay certain fee, cancellation fee.</p> <p> </p> <p>Can management consider my request since I have been a member with virgin active for more 5 YEARS.</p> <p> </p>