BAD ATTITUDE, BROKEN EQUIPMENT

LAST WEEK I COMPLAINED ABOUT THE AIRVENTS BEING BROKEN ON THE TREADMILLS & THAT THE GYM CONSTANTLY FEELS LIKE THE AIRCON IS BROKEN. I WAS CALLED NUMEROUS TIMES & TOLD THAT THE MACHINES WOULD BE FIXED THAT DAY, YET A WEEK LATER THE MACHINES ARE STILL THE SAME. NO SIGNAGE IS PUT ON THE BROKEN MACHINES- WHEN I ENQUIRED WITH MAINTENANCE STAFF AS TO WHY THE BROKEN CROSS TRAINERS WERE STILL BEING USED, I WAS TOLD THEY AREN'T BROKEN- THEN WHY ALL THE NOISE AND WHY ARE THE FOOT LEVELS SO OFF BALANCE?? I HAD TO TRY 4 MACHINES TO FIND 1 THAT WORKS.<br> BEYOND THIS, TODAY I HAD THE DELIGHT OF HEARING A VERY ***UALLY EXPLICIT, GRAPHIC CONVERSATION BETWEEN 2 OR 3 WHITE MALE PERSONAL TRAINERS AT AROUND 7AM. THEY WERE SPEAKING VERY LOUD, SITTING ON THE AB BENCHES SO NO ONE ELSE COULD USE THEM, TALKING ABOUT THEIR ***UAL EXPLOITS FOR ALL TO HEAR. I EVENTUALLY GOT UP & MOVED. <br> WHY AM I PAYING R468 P/M FOR BROKEN EQUIPMENT AND RUDE/EGOTISTICAL/INCONSIDERATE STAFF?? I COMPLAINED AT RECEPTION & WAS LAUGHED AT. <br> I EXPECT ACTUAL CHANGES NOT A GENERIC APOLOGY. THIS LAST INCIDENT HAS REALLY DISGUSTED ME- THESE PERSONAL TRAINERS ARE TARNISHING YOUR BRAND.