vM
vinita M

1 reviews | Active since Aug 2013

06 Aug 2015, 14:01

Aqua Classes

Good day<br> I happened to attend an aqua class on Saturday 25 July. There were 2 white gentlemen in our lane of the pool who refused to move although my friend politely told them that we have a class starting at 9am. A couple of us ladies went into the pool at 9. The gentlemen were extremely rude to another lady in the class. I asked the instructor to call the manager on duty. The manager's response was \ I will put up a bigger sign of the aqua classes for the men to see. You know how men and their ego's are? "<br> That was her response-which didn't solve the problem of the attitude of those men. In our violent country"

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply06 Aug 2015, 16:05
Official
Hello malavinita,

I have tried to touch base with you via your mobile phone but to no avail.

On behalf of Virgin Active I would like to apologise for the level of service received.

Your concern has been escalated to the club general manager, Helena, and feedback will be provided shortly.

Kindest regards
Robyn