MN
Marisa N

1 reviews | Active since Dec 2015

02 Jul 2023, 13:19

App deployed so no one can ever use it?

When are you planning to resolve the issue that members are unable to log into the new app or book classes. Its been a month, the 0000 advice doesn’t work.

I have already tried:

- deleted and reinstalled the app - the 0000 login - resetting my password

My debit orders go off every month on the 15th since i work and get paid from overseas its not on the first of the month. Had my club check and my account it paid and no amount in arears

When are you planning to fix this terrible deployment of you app? No use to try and book a class or use the app if i cant get in. No app updates released or shared. Took 2 weeks to get a ****ty automated reply from customer service recommending things i have already tried.

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