******** and Unfair

Very disappointed at the way things was handled when I signed up at the K90 branch in Boksburg, the consultant Eugina that helped me sign up just did me wrong, she did not explain to me that after I pay my activation fee I would be debited for a whole month fees even if I don't go, I was told when I signed up that I qualify for the 50% discount for the 1st 3 months, to my surprise after I paid my activation fee the 6th of May a debit order went off my account for the normal price without any discounted amount, mind you I haven't even been after I paid my activation fee up until now, I went to query this and I was told that the consultant advised me incorrectly becaus only after the 1st debit goes off then I will qualify for the special, here I am now my account is in arrears accordingly to them as I reversed my debit becuase it was unauthorised, I'm bei g told that it would be escalated to the sales manager which I know nothing will happen, I wanted to cancel the membership and I was told I will still be liable to pay the arrears, I feel that this is very unfair and ******** as I haven't even been to the gym ever since I paid my activation fee and the consultant did not explain the proper thing to me, I refuse to pay anything until this is sorted or cancelled, I don't think it's fair that I must pay for nonsense when they have consultants that just wanna make sales and not care about the consequences of their ****?!!