**** **** **** AND BAD SERVICE

I was signed by one of their sales agents Collen when they were running a black Friday special last year November and was told ill pay R460 till Nov 2023 but i should renew it if i want to continue, my surprise came on the 01 March i was debited R510 called in on the 15 March spoke to Sihle Ndinisa whom transferred me to Shameema who then explained that i was supposed to be told about a premium increase of R50 which i know nothing about (NO EMAIL OR SMS SENT TO ME) she then said they can give a free month to compensate those R50 or speak to her manager Rudy whom was supposed to call me back in 48 hours to fix my account which never happened till today. i called in again on the 05 April after another debit was taken spoke to Zandile who was very rude and said Shameema and Rudy have knocked off and i should expect one of their calls tomorrow its now almost month end nothing has been done ive even stopped using their facilities as i am disgusted with their service.