Always passing the buck

I signed up in July with Virgin Active and the consultant told me sir no worry just pay R150 for your card and go gym ,i even confirmed with the consultant if they will deduct my account for the Discovery Vitality Amount and his words were sir dont worry everything will be done so i went to the gym it must have been a few times and then had to travel for work abroad and when i got back to south africa i had like a 100 messages to please contact virgin active head office which i did they then wanted me to pay for two months which i did and when i spoke to the consultant telephonically she said sir you are on a normal membership and stupid me that have been paying these amounts was thinking why does Discovery charge so much ??? thats when the consultant explain that sir you pay a cheaper rate than a normal membership ,i then went to the club and spoke to Paul the GM of the club and he said dont worry i will it out ****.I then went again and spoke to another manager and she gave me stories of the consultant been sick and she will sort it out ****

DEAR VIRGIN ACTIVE PLEASE STOP THE BS AND SORT MY MEMBERSHIP OUT NOW