1 reviews | Active since Jun 2013
All I want to do is cancel
12month contract has expired long time ago, yet my account has continued to be debited. Now I call to cancel and its a long story. I spoke to someone didn't get a name cause I was upset and what they said didn't make sense that my account will be debited at the end of this month and again in April to pay for lord knows what. Called the next day spoke to Linda Sityoshwana, said no they would debit this month only, okay cool please put that in writing and state the amount!!! Nothing!!! now Linda wont take my calls and Trudy Thompson is acting like her PA. Really??? everyone was so helpful when I wanted to join now this is silly... If gym membership is prepaid why do I have to pay for another 2month or 1month even???
Thank you for speaking to me today and allowing me to assist you. I do apologize for the service quality received and the fact you were not able to speak to the person who had originally dealt with your query.
As discussed I have actioned your request and sent you confirmation of what the next steps will entail.
I hope that you find it favorable.
Kind Regards
Chris Morgan
Thank you for speaking to me today and allowing me to assist you. I do apologize for the service quality received and the fact you were not able to speak to the person who had originally dealt with your query.
As discussed I have actioned your request and sent you confirmation of what the next steps will entail.
I hope that you find it favorable.
Kind Regards
Chris Morgan